Effective Date: November 01, 2024
Smoke App LLC (“we,” “us,” or “our”) is committed to respecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information of users and store owners on our platform, “Smoke App,” based out of Florida.
By accessing or using Smoke App, you agree to this Privacy Policy. We encourage you to read this document carefully to understand our practices.
1. Information We Collect
• Contact Information: We collect basic contact information, such as your name and email address, to facilitate login and manage access privileges within Smoke App. This information is used solely to authenticate users and ensure authorized access.
• Shop Data: Smoke App stores data related to store operations, such as sales, trending products, and other insights, in each store’s database. This data remains private and is not shared with or sold to any third party.
• Age Verification Information: To comply with federal and state laws, customers purchasing age-restricted or regulated products must go through an online age verification process provided by a third-party service. We collect this information solely to assign a verified tag to the customer. Once verified, customers will not need to repeat the age verification process for subsequent purchases, ensuring smoother and faster transactions.
2. How We Use Your Information
• Account Management and Access Control: Your contact information allows us to manage your account, authenticate access, and ensure your experience is tailored to your specific permissions within the Smoke App platform.
• Service Improvements and Analytics: We use store data, such as sales trends and product popularity, to provide insights to each store owner. This information is stored securely in each store’s individual database and is not disclosed to third parties.
• Compliance with Regulations: The age verification process helps us meet legal requirements for the sale of regulated products. Verification information is kept confidential and is only used to assign the verified tag to eligible customers.
3. How We Protect Your Information
• Data Security: We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted to authorized personnel who require it to perform specific tasks.
• Third-Party Compliance: For age verification, we work with reputable third-party providers who adhere to strict privacy and data security standards. These providers only use your information for verification purposes, in line with regulatory requirements.
4. Information Sharing and Disclosure
• No Sale of Data: Smoke App LLC does not sell your personal information, contact details, shop data, or any other stored information to third parties.
• Third-Party Verification Service: Only age verification data is shared with our trusted third-party provider for the sole purpose of verifying customers’ eligibility to purchase regulated products.
5. Your Rights and Choices
• Access and Correction: You can access and update your personal information by logging into your Smoke App account. If you have any issues, please contact our support team at support@smoke.app.
• Opt-Out Options: You may opt out of receiving any non-essential communications by updating your preferences in your account settings.
6. Children’s Privacy
• Smoke App is intended only for users who are of legal age to purchase regulated products. We do not knowingly collect personal information from individuals under the legal age for such purchases. If we become aware that we have collected information from an individual under the legal age, we will take steps to delete such information promptly.
7. Changes to Our Privacy Policy
• Smoke App LLC may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of the platform after changes are posted constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
• If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
• Email: support@smoke.app
• Mailing Address: 6900 Tavistock Lakes Blvd Suite 400, Orlando, Florida 32827